SmartOPS Presence
SmartOPS PresenceRestaurant digital presence platform

Every guest touchpoint.
One connected system.

Website, app, direct ordering, marketing, loyalty and insights — powered by one menu, one guest profile and one brand.

Built for independent restaurants and multi-location groups

nomaire.com
NOMAIREOrder online
Mediterranean dishes at Nomaire

Fire. Season. Share.

Food made for the table.

Order onlineBook a table
9:41● ● ●
Nomaire fire-roasted vegetable bowl

Welcome back, Mia

Good food. Your way.

Your rewards

160 points · 40 to your next reward

Popular right now

Fire-roasted bowl

$16

HomeMenuRewardsOrders
Website
Mobile app
Ordering
Reservations
Guest CRM
Marketing
Loyalty
Insights
01One source of truth

Update once. Show up right everywhere.

Presence connects the brand, menu, locations and guest relationship underneath every public touchpoint.

A menu change should not become five separate tasks. One reliable source keeps your website, app, ordering and campaigns aligned while every location stays accurate.

  • One menu across guest channels
  • One guest profile across interactions
  • One brand system across locations
Website
Guest app

One source
of truth

MenuGuestsBrandLocations
Ordering
Campaigns
Update oncePublish everywhere
02Made for operators

Your guests see one restaurant. Now your team can too.

The daily picture comes together in one place — before the doors open, during service, and when it is time to decide what comes next.

Nomaire restaurant operators reviewing performance on a tablet

Today at Nomaire

42

Orders

18

Bookings

4.8

Rating

Built for the people running it

The full guest story, before service starts.

Owners and managers open one workspace to see what changed, what is working, and what deserves attention — without stitching together reports from six vendors.

Live orders and reservations
Guest and campaign activity
Reviews and location readiness
A clear next best action
03The guest growth loop

From local search to loyal regular.

Presence keeps every moment connected, so the next interaction reflects everything the restaurant already knows.

Discover

Local search

Explore

Brand website

Convert

Order or book

Return

Rewards & offers

Learn

Growth insight

One relationship gets smarter at every touchpoint.
01

Get discovered

Search-ready pages make your menu, specialties and locations easier to find.

02

Convert guests

Direct ordering, reservations and catering turn interest into owned business.

03

Bring them back

Loyalty, campaigns and offers make every first visit the start of a relationship.

04

Understand growth

See channels, customers and results together — then know what to do next.

04Storefront

A website that is never just a brochure.

Live menu, hours, locations, events, offers and ordering come together in a fast, distinctive public experience built around your restaurant.

Explore storefront
nomaire.com
NOMAIREOrder online
Mediterranean dishes at Nomaire

Fire. Season. Share.

Food made for the table.

Order onlineBook a table
MB

Mia Bennett

Regular · West Loop

High intent

Guest snapshot

$286

Direct spend

8

Visits

160

Points

4

Orders

Next best action

Invite back for a weekday dinner

Connected activity

Direct order

West Loop · Today

Reservation

Table for 4 · Sep 28

Loyalty reward

+160 points

Welcome journey

Opened · Sep 18

05Guest CRM

Know the relationship, not just the transaction.

Orders, bookings, rewards and campaign activity become one useful guest timeline — ready for thoughtful service and relevant follow-up.

Unified activity
Useful segments
VIP signals
Owned data
06Ordering & loyalty

Make the direct channel the easiest choice.

Guests order, track, earn and return inside a branded experience that feels like your restaurant — not a marketplace.

  • Pickup, delivery and scheduled orders
  • Wallets, rewards, gift cards and offers
  • Smart upsells and clear order tracking
  • A direct guest relationship you own
Explore ordering
9:41● ● ●

Nomaire rewards

160 points

Almost there.

40 points until a $10 reward.

Birthday treat
Double points
HomeMenuRewardsOrders
07Marketing automation

Stay present long after the table is cleared.

Welcome new guests, celebrate regulars and reconnect at the right moment with campaigns grounded in real restaurant activity.

Explore marketing

Guest journeys

Always-on reasons to return

01

Welcome new guests

After first order

Active
02

Birthday reward

7 days before

Active
03

Win back regulars

45 days quiet

Ready

1,248

Reached

48%

Opened

$8.9k

Revenue

Reputation

4.8

588%
422%
38%

3 reviews need a reply

Keep the conversation moving.

Local search readiness

92

Ready

Menu data
Location pages
Review signals
08Discovery & reputation

Be easier to find. Be ready when guests look.

Location pages, structured menu data and review workflows strengthen the signals guests use to choose where to eat.

Presence helps each location stay current while keeping the brand story consistent across search and review touchpoints.

SmartOPS Presence

Monday, October 11

Good morning, Nomaire.

All locations

Direct sales

$18,420

+12%

Orders

582

+8%

New guests

146

+18%

Reviews

4.8

+0.2

Your growth storyLast 30 days

Next best action

Turn recent guests into regulars

Send a first-visit follow-up to 86 guests.

09Growth insights

The whole growth story, without the clutter.

See direct sales, orders, guest growth and reviews together — then move from the signal to the next best action.

Explore insights
10Multi-location

One brand system. Local precision.

Share identity, guest relationships and standards across the group while each location controls its hours, service modes, pricing and availability.

For restaurant groups

Brand

Shared identity

Menu

Local pricing

Guests

Unified profiles

Insights

Location comparison

11SmartOPS guided

Technology that arrives with a team.

SmartOPS guides launch, advanced configuration and ongoing support so restaurant teams can focus on hospitality, not another technology project.

Guided launch

Brand, menu, location data and guest journeys configured around your restaurant.

Ongoing partnership

Real support for the questions and changes that happen after launch.

Enterprise foundations

Clear access, data ownership and dependable controls behind a simple workspace.

Guests sharing dinner at Nomaire
A guest experience worth returning to
Nomaire restaurant team gathering before service
A system the whole team can trust
12Customer proof

Designed for proof. Waiting for the real story.

These placements are ready for approved customer voices, restaurant brands and verified outcomes — never invented ones.

Customer story placement
Approved customer perspective will live here — with a real operator, restaurant, and measurable outcome.

Customer story coming soon

Name · Role · Restaurant

Restaurant logo

Restaurant logo

Verified result

Verified result

13Capabilities

One platform for everything guests see and touch.

Website

Fast, editorial restaurant sites powered by live menu, location and brand data.

Mobile app

A branded home for ordering, rewards, order history and guest messages.

Direct ordering

Pickup and delivery on channels you own, with smart checkout and order tracking.

Reservations & catering

Turn tables and event inquiries into confirmed, organized business.

Guest CRM

One guest profile across orders, bookings, catering, loyalty and campaigns.

Marketing

Email, text, offers and always-on journeys built to bring guests back.

Loyalty & gift cards

Rewards, referrals and prepaid revenue connected to the guest experience.

Reputation

Request, monitor and respond to reviews without adding another tool.

Insights

See sales, customers, channels and campaign results in one growth story.

14Questions

What restaurant teams ask first.

SmartOPS PresenceBuilt around your restaurant

Your digital presence should work as one system.

See your website, ordering, app, marketing and guest data connected in one guided walkthrough.

Book a demo